Legal

Privacy Policy

Last updated: 16 March 2026  ·  TAP Technology Pty Ltd

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1. About This Policy

TAP Technology Pty Ltd ("TAP Technology", "we", "us", "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

By using our website at taptechnology.com.au or contacting us, you agree to the practices described in this policy.

2. What Personal Information We Collect

  • Contact form submissions: name, email address, phone number, service interest, and message content.
  • Communications: email correspondence and any information you voluntarily provide when contacting us.
  • Usage data: anonymised technical data such as browser type, IP address, and pages visited, collected automatically via web server logs and Cloudflare analytics.

3. How We Use Your Information

  • Respond to your enquiries and provide quotes or proposals;
  • Deliver the services you have engaged us for;
  • Send administrative communications related to your project;
  • Comply with our legal obligations;
  • Improve the security and performance of our website.

We do not use your information for unsolicited direct marketing without your express consent. All marketing communications include an unsubscribe mechanism in compliance with the Spam Act 2003 (Cth).

4. Disclosure of Personal Information

We do not sell, rent, or trade your personal information. We may share it with:

  • Cloudflare, Inc. — DNS, CDN, and security services.
  • Email service providers — for delivery of transactional emails.
  • Legal or regulatory authorities — if required by law or court order.

5. Data Security

We implement TLS/SSL encryption, firewall controls, and rate limiting. No method of electronic transmission is completely secure, but we take reasonable steps to protect your data.

6. Data Retention

We retain personal information only as long as necessary. Contact form enquiries are retained for a maximum of 2 years unless a business relationship is established.

7. Your Rights

Under the Privacy Act 1988 (Cth), you have the right to access, correct, or request deletion of your personal information. Contact us to exercise these rights — we will respond within 30 days.

8. Cookies & Tracking

Our website does not use persistent tracking cookies. Cloudflare may set a technical cookie (__cf_bm) strictly necessary for security. This cookie does not track you across other websites.

9. Complaints

You may escalate complaints to the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au or by calling 1300 363 992.

10. Contact Us